TinCanTalk
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2% recommend this provider to a friend.
Availability: United States
Founded in: 2005
"I know VoIP and TinCan is the best. I’m extremely satisfied with the service and support and I do not hesitate to recommend this provider to anyone whom reads this."
by shop@burgbuilt.com
TinCanTalk is a residential VoIP service provider that supplies top-quality customer service over a top-quality connection. They state their terms and fees up front and try to keep things simple.
While TinCanTalk's motto is "as simple as two cans and a string," their VoIP service offers many complex and helpful features. Speed Dial 100 puts — you guessed it — up to one hundred distinct numbers at your fingertips, in only the touch of two buttons. Anonymous call reject protects you from sneaky telemarketers. And email notification ensures that you never miss a call — the notification will be waiting in your designated email account.
TinCanTalk offers several residential phone plans. Residential Basic 500 offers five hundred minutes a month, perfect for low volume residential customers. Residential Unlimited offers unlimited minutes within the United States and Canada. A VoIP Virtual Residential number ensures that family and friends in other parts of the country can always make a local call; a Residential Toll Free Number means that your family and friends can call and you can accept the charges. The ultimate plan, in expense, minutes, and featuers, is the Residential Home Office PBX: 2500 outbound minutes, free home phone service, PBX features, and two inbound numbers mean that your home office is well-equipped to grow and grow.
Unlimited calling in the USA, Canada
Starting at $15.95/mo. Many plans and features available.
Key Features:
- Unlimited local and long distance
- Low international rates
- No contract month-to-month
Basic Info
- Monthly Fees: $15.95
- Cancellation Fees: $25.00
- Setup Fees: $25.00
- Long Distance: $0.00/min
- Shipping: $0.00
- Other Fees: N/A
Available Features
- Call Blocking
- Conference Calling
- Fax Capabilities
- Faxes to Email
- Call Forwarding
- Call Hold
- Call Transfer
- Music on Hold
- Caller ID with Name
- Call Waiting Disable *70
- Call Waiting ID
- Distinctive Ring
- Do Not Disturb
- Multiple Users
- Area Code Selection
- Extra Number (Virtual Numbers)
- Toll Free Numbers
- BYOD (Bring Your Own Device, SIP)
- Call Messaging
- Enhanced Voice Mail
- Voice Mails Emailed to You
NOTE: International rates displayed are based on calls made from US.
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SEDCORP
Member since: Mar 2010
xxx.xxx.5.133
Points: 56
TinCanTalk
Posted on: Mar 17, 2010Features, Reliability, the Best Customer Service and Saving Loads of Money!
None
We've been using the VOIP Virtual PBX from Tin Can Talk for about a year now. Lots of great features, solid reliability and personalized customer service second to none. We have offices throught the Untied states. All of our reps are connected through the PBX including their VOIP lines, cell phones or landlines. The system works seamlessly. Any one in the company or any of our customers dial the three digit extension of anyone anywhere and the system connects us. We communicate through regular conference calls with as many as a dozen callers at atime. AT&T doesn't even know how to do this anymore (I tried). The Tin Can Talk PBX system provides us with the capability and it's 100%, 100% of the time. Voice mail to email is a great time saver. Our reps use iPhones and Blackberry's and receive their voicemail via email wherever they are. I could go on and on about the features but the bottom line is that this capability would cost us over a thousand dollars a month from AT&T but from Tin Can Talk we pay a small fraction of that amount. It doesn't get any better!
Would recommend to a friend.
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PARISS
Member since: Oct 2009
xxx.xxx.78.99
Points: 0
TinCanTalk - one outstanding company!
Posted on: Oct 17, 2009Unbeatable service, great options, and crystal clear voice
NONE – and I’ve looked!
TinCanTalk – is one outstanding company
I recently moved my company from New Jersey to North Carolina, and learned that the easiest way to take my corporate phone numbers with me was to use VOIP. I contacted a number of companies and found the service of each to range from non-existent to appalling. That is until I found Jerry at TinCanTalk. I decided to install the TCT VOIP system while I was in NJ and then take it with me “debugged” to NC.
My NJ telephone company provided a nightmare combination router and modem with my DSL. Jerry solved the problems and delivered a perfectly working system.
When I moved to NC I used cable internet connection with my choice of modem and router per Jerry's advice, but even then things got complicated. Yet again Jerry delivered a fully functioning system. There are so many great TCT service options Jerry spent all the time necessary, training me to get the most out of the system.
And its not only Jerry who is service oriented, all the folk at TCT are a pleasure to do business with.
Bottom line, I cannot recommend TCT more highly! If you are even thinking about VOIP then use TCT you will not regret it!
Jeremy
jlerner@lightforminc.com
to a friend.
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Johnbennett
Member since: Oct 2009
xxx.xxx.183.171
Points: 0
The BEst Ive ever tried
Posted on: Oct 08, 2009EVERYTHING !!
NONE !!
Ive tried many VoIP providers and TinCan is the best by a long shot. Every feature of the big boys and unsurpassed service and support. In fact the owner and his wife often assist customers personally ! If you give them a call about you'll know what I mean. Innitally I was weary about not going with one of the large providers by the reviews I read here about them are spot on ! They are awesome. Customer service makes all the difference in the world !
Thanks Tim Can / Jerry. You've earned every accolade people have said about you here.
John Bennett
Indianapolis Indiana
to a friend.
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47tom
Member since: Oct 2009
xxx.xxx.190.138
Points: 0
Tin Can Talk customer review
Posted on: Oct 06, 2009Professional, tech savy and user friendly; in house customer service of the highest caliber. Good system features. One of the best customer oriented companies I've ever worked with.
NONE
I got an assignment to buy a new phone system and to reduce the cost of phone service for the company I work in. I quickly saw that hosted VOIP was the way to save money, but I didn't know what to expect in quality and reliability. The people at Tin Can talk were willing to answer all questions for me. Before I ever spent a dollar with them I must have called a dozen times as different questions came up. They were great. I got sensible, understandable answers to every question. I almost always got same day response to phone calls or e-mail - often within an hour. Let me say that I talked to at least 5 other phone service providers and none of them even came close to Tin Can service.
I have now had the system running for several weeks and it has exceeded my expectations. Everything about it is excellent: Voice quality, PBX features, reliability, ease of use, price - everything. Several individuals, and a sister company have also subscribed to the Tin Can service with equally excellent results.
I highly recommend Tin Can Talk, and I can hardly praise the people enough. If I could give them a 7 star rating I would do it.
to a friend.
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tntbeck
Member since: Sep 2009
xxx.xxx.197.170
Points: 0
TinCan Talk has Great Service AND a Great Product!
Posted on: Sep 18, 2009The entire company ROCKS!
None.
The best service from any "SERVICE" related business I have ever delt with! Down to the billing department and the tech service end. Where can a customer call and actually get to talk to the TOP GUY who actually knows what he's doing! When the people are right the deal is right! Keep it up TinCan Talk!
to a friend.
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jhlsales
Member since: Jul 2009
xxx.xxx.190.129
Points: 0
Tin Can Talk Customer Support & Service ROCKS!
Posted on: Jul 01, 2009This VOIP provider was excellent. We had a project that needed to relay the OCNumber for the Phone Tag subscription service. Other VOIP providers did not offer this service but they figured out a way to do it. They also answered & returned calls/emails QUICKLY & in detail. No prewritten templates that don't answer your questions!
Would most definitely sign up again!
to a friend.
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tomkeith
Member since: Mar 2009
xxx.xxx.185.102
Points: 0
all around great company
Posted on: Mar 26, 2009service, price, clarity, lots of included features
With the economy being the what it is, these days, I was forced to look elsewhere, for my phone service provider. Veriz#n was just too costly (land line). I had Fios, and started looking into VoIP Companies. After much research & reviews, I chose Tin Can Talk, and couldn't be happier. Being fairly computer illiterate, I was nervous, at first. Their tech support painlessly guided me through all the steps...ported my number...set up a soft phone to use during the interim...tweaked my router setting.....in other words, they stayed with me, until it was right! If you've been thinking about trying a VoIP Co.....I would reccommend Tin Can Talk, first!
to a friend.
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danielrm26
Member since: Mar 2009
xxx.xxx.177.245
Points: 0
Utterly Exceptional
Posted on: Mar 19, 2009I've tried a couple of different VOIP providers in search of one that supports Asterisk. TinCanTalk not only supports it, but the owner himself helped me work through my issues personally! He made it his mission to ensure that I was happy with my service; the experience has been nothing less than world-class.I'd recommend TCT to anyone, and if you are an Asterisk user I'd say you *definitely* need to give this company a shot. I tried AxVoice but both the quality and the service were both abysmal. I switched to Tin Can and I doubt I'll ever be leaving.
to a friend.
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shop@burgbuilt.com
Member since: Mar 2009
xxx.xxx.78.204
Points: 0
Great Provider
Posted on: Mar 11, 2009I do VoIP installations for a living. I’m a Cisco CCVP (Cisco Certified Voice Professional. I have dealt with impossible providers over my career and let me tell you… TinCan is the BEST. The options on the account are amazing; the quality of the calls are top of the line. The support is the best I have dealt with, and I’m not just taking about VoIP here. Their customer service is incredible and the technical support is second to none. I rarely take time out to write reviews but this company deservers a recommendation. I have used some of their competitors and they do not compare. I know VoIP and TinCall is the best. I’m extremely satisfied with the service and support and I do not hesitate to recommend this provider to anyone whom reads this.
to a friend.
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nodrogx2
Member since: Mar 2009
xxx.xxx.205.109
Points: 0
I FINALLY FOUND A GOOD SERVICE PROVIDER !!!
Posted on: Mar 09, 2009Great Service.
Staff is pleasant to deal with (even after you sign-up).
Great Feature Set (multiple extensions, selective call blocking, conditional call forwarding, auto-attendant, etc)
Great Price !
I can use my IP Phones as a supported part of the service (HOORAY).
They could do better marketing themselves, I would have less gray hair had I found them first!
After 2 failed service provider choices I am VERY PLEASED with Tin-Can-Talk.
I have been a voice technician for more than 10 years now. I have worked professionally with both VoIP and traditional telephony technologies both at the service provider level and at the consumer level. Now as a small business owner I am faced with finding a service for my own "small office". I have a home office and several locations distributed throughout the county making VoIP a good fit for my situation.
Unexpectedly I found few providers offering a "Business Style" service, where I get all of the functions of a PBX you would have if you had purchased a regular phone system. The one or two that did offer Business Style Service priced the service above $100.00/mo. If I were to go with the a "Home Style" service, then not only do I lose basic business functions, but these providers do not support the use of IP phones (you get an ATA for your home phone, with IP Phone use being 'unsupported' at best). So I cannot use my fancy IP phones to even mimic business functions. One of the two service providers I had previously would allow a "Do It Yourself" approach if you wanted to use your IP phone, but even with the "help" of their support staff, I found configuring my IP phone in my Asterisk(tm) server by hand, to be much easier! This is not what I was expecting from a pay-for service.
Like most businesses, I need to have extensions, time-of-day call routing, and an auto-attendant (an auto-attendant is the message that answers and says ' You've reached XYZ Corp, Press 1 for Bill, 2 for Cindy...."), in addition to the basic stuff like voicemail, etc. I also would like to get the use of the advanced functions of my IP phones. I was about to give up and install TrixBox, but on try #3 I signed up with Tin-Can-Talk and got more than I expected!! I now have all the "Business Style" phone features and functions I want and need, for a reasonable price. I love the service Tin-Can provides, it is very different from the typical unhelpful surly nerd types I was exposed to with the previous two providers I had. I found them to be frustrating and arrogant, even if they were clueless; I am not sure how these jokers would have helped my wife or staff had they ever needed to called for assistance. You should not have to understand "SIP NAT Traversal" to get help or be treated with respect.
Tin-Can's staff has treated me with the respect you expect as a valued customer. I have had service with Tin-Can now for about 3 months, the experience has been so much better than with my previous attempts I thought it was well worth mentioning.
I hope this saves someone the time-consuming frustrations I ran into dealing with the clowny providers out there. Buyer be wary, and be sure to consider Tin-Can-Talk when researching you VoIP decision.
to a friend.
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