ITP - Internet Telephone Provider
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80% recommend this provider to a friend.
Availability: United States, Canada, Puerto Rico
Founded in: 2007
"ITP is the best VOIP provider out there. I've been fishing around trying to find the optimal provider to use, and ITP, without a doubt in my mind, is the best I have used."
by Jerrylew
ITP is currently the leader of the VoIP revolution, in part because the Internet Telephone People offer both business and residential VoIP services.
ITP offers a variety of plans for residential and business plans. For business pricing fluctuates based on the breadth of the plan. If you’re looking for unlimited calling, try ITP’s Unlimited Plus service. If you have more than 20 users, ITP will throw in a small discount. For fielding calls, Metered Plus if probably your best option.
ITP offers one to two line residential plans in three flavors: Basic, Premium, and Global. Basic is the cheapest, of course, and it only includes 500 minutes of calls in and between the US, Canada, and Puerto Rico. Premium drops the minute limit, and provides unlimited calls. Global, as expected, includes unlimited calls to 60 popular countries, around the world. ITP also has a comprehensive home office plan, with an auto attendant, two lines, and unlimited calling.
ITP Unlimited Plus
Unlimited calls within the U.S. and Canada. For 3-19 lines.
Key Features:
- Unlimited local and long distance
- Scalable international plans
- 20+ business features
Special Discount for Voipreview.org user
$29.99 for 20 users and up.PBX - Hosted PBX Metered Plus
ITP's business plan offers all the features of a regular PBX plus more! Their plan also includes VoIP phone service for your business communication needs.
Key PBX Features:
- Low international rates
- Scalable international plans
- 20+ VoIP features
SIP Trunking - Metered Basic
Get 1000 minutes with the metered basic plan and continue to use your current phone system.
Key SIP Trunking Features:
- Keep your current system
- Scalable international plans
- 1000 minutes included
Basic Info
- Monthly Fees: $34.99
- Cancellation Fees: $0.00
- Setup Fees: $0.00
- Long Distance: $0.00/min
- Shipping: $0.00
- Other Fees: N/A
Special Notes
Three global calling packages to fit your needs: Basic, Gold, and Premium, with 1,000, 2,500, and 5,000 minutes each, to over 60 countries. Check with ITP for details.Available Features
- Call Blocking
- Conference Calling
- Fax Capabilities
- Faxes to Email
- Call Forwarding
- Call Hold
- Call Transfer
- Music on Hold
- Caller ID with Name
- Call Waiting Disable *70
- Call Waiting ID
- Distinctive Ring
- Do Not Disturb
- Muti Lind User
- Multiple Users
- Area Code Selection
- Extra Number (Virtual Numbers)
- Toll Free Numbers
- BYOD (Bring Your Own Device, SIP)
- Call Messaging
- Enhanced Voice Mail
- Voice Mails Emailed to You
Residential Premium Unlimited.
ITP's residential premium unlimited plan offers unlimited local and long distance calls anywhere in the United States and Canada. No contracts.
Key Features:
- Unlimited local and long distance
- Phone adapter provided
- No contracts
Basic Info
- Monthly Fees: $19.99
- Cancellation Fees: $0.00
- Setup Fees: $0.00
- Long Distance: $0.00/min
- Shipping: $0.00
- Other Fees: N/A
Special Notes
Free ITP phone adapter included in the package.Available Features
- Call Blocking
- Conference Calling
- Fax Capabilities
- Faxes to Email
- Call Forwarding
- Call Hold
- Call Transfer
- Music on Hold
- Caller ID with Name
- Call Waiting Disable *70
- Call Waiting ID
- Distinctive Ring
- Do Not Disturb
- Muti Lind User
- Multiple Users
- Area Code Selection
- Extra Number (Virtual Numbers)
- Toll Free Numbers
- BYOD (Bring Your Own Device, SIP)
- Call Messaging
- Enhanced Voice Mail
- Voice Mails Emailed to You
NOTE: International rates displayed are based on calls made from US.
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greg. w.
Member since: Nov 2009
xxx.xxx.173.191
Points: 42
Go get ITP
Posted on: Nov 23, 2009Crystal-clear voice quality, plans and prices and voicemail/email
There are none
I use ITP for my phone service and it could not be better. They have the best, crystal-clear voice quality, on par with landlines. Their customer service is so helpfull and made my setup go smoothly. They even helped me port my number over easily. Prices are the best around and their plans are set up perfectly. I also recieve my voicemails as mp3s in my email. I am extremely satisfied with my phone service from ITP.
Would recommend to a friend.
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M_Sallaro
Member since: Nov 2009
xxx.xxx.140.70
Points: 1
Re: ITP
Posted on: Nov 19, 2009Great Provider voice quality and pricing
ITP, A Great VOIP ProviderITP has been the VOIP provider for all my small business needs and they get the job done. Whether it's their price, quality, customer service or overall service, it has been done right. I have used other providers in the past and they pale by comparison to ITP.
Would recommend to a friend.
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jerrylew
Member since: Oct 2009
xxx.xxx.159.108
Points: 42
Re: ITP
Posted on: Oct 28, 2009No Dropped Calls or Static, Best Prices, Amazing Features.
None
ITP is the best VOIP provider out there. I've been fishing around trying to find the optimal provider to use, and ITP, without a doubt in my mind, is the best I have used. Almost all of the other providers I used had static or dropped calls, high prices and atrocious customer service. With ITP I have not experienced a dropped call or even a little bit of static in almost a year. Their plans are the best around with the cheapest prices and their customer service is knowledgeable, polite and professional. They offer a variety of different features, all which are amazing and usefull. All in all, go for ITP.
Would recommend to a friend.
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mendezd
Member since: Oct 2009
xxx.xxx.139.206
Points: 1
Re: ITP
Posted on: Oct 23, 2009Quality, Setup, Support, Pricing and Reliability
There Are NO Cons
ITP Is A Great Phone CompanyUsing ITP is an amazing experience for someone like myself who never put any faith in the whole internet fad. I took a leap of faith by switching to an internet phone company after my friends told me how good it is, and they suggested that I use ITP. The call quality s as good as any landline that I ever used, and they have much better prices and much more features. I was especially pleased with their customer service who were so helpful in assisting me with setting up my adapter (which they gave to me for free by the way). Some of my friends with other companys have complained about various problems with their phones but with ITP I have not had even one small problem. I will be staying with ITP and I advise those not using them to join as soon as possible.
Would recommend to a friend.
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adamsrebecca
Member since: Oct 2009
xxx.xxx.61.45
Points: 1
Re: ITP
Posted on: Oct 18, 2009New ITP customerThis is my first experience with VOIP. I chose ITP based on telephone interviews and internet research, leaning heavily on positive reviews. Unfortunately, I cannot give the high ratings ascribed in this forum. Porting numbers: 1)I submitted the LOA (authorization to port) immediately after signing up for service on the 9th. I called ITP to inquire why nothing was being done. I was supposed to make a second "confirming phone call." However, I was not asked to re-fax. Therefore the LOA papers were at ITP and lost or mis-filed. This shows poor control of work flow. 2) I was told the numbers would port on the 12 of October, 09. On the 13th of October I called to see why I had no notification of porting. I was told, sorry, there is an error, the numbers won't port until the 14th. Deadlines are not met by this company. I should have been contacted and told the numbers would not port before the 13th. I was not. Quality of connection: 3) Quality of line. The quality is inferior to land line, despite what is said. It has an echo or sounds hollow. 4) ITP to Cell: There is also a problem with certain cell phone connections. If you call and the cell is not answered, you leave a few seconds of message and then the message cuts you off and asks if you are done. It is impossible to leave a message of any length or detail. Customer Service: 5) Customer Service is only on Eastern time, and the wait for a rep can be very long. You can save mucho money with VOIP. However, this comes with a price. One should be aware when making this decision.
Would not recommend to a friend.
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Br_Moriarty
Member since: Oct 2009
xxx.xxx.193.102
Points: 1
Re: ITP
Posted on: Oct 18, 2009Features, Customer Service, Quality and Everything Else
There Are None
ITP Is The BestIf you are considering VOIP, then you need to get ITP. They have the best quality, customer service and features of any company. Their prices are amazingly low for a provider that offers so much. Whether it's their features, setup or their crystal clear voice quality, ITP is the way to go.
Would recommend to a friend.
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Eddies
Member since: Oct 2009
xxx.xxx.152.159
Points: 1
Re: ITP
Posted on: Oct 14, 2009Everything: Service, Price and Support.
No
A VOIP Provider Worth Waiting For!I've been switching between VOIP providers for a while now, trying to find the best overall. Every provider had an issue with one thing or another until I found ITP. They beat the competition in all areas whether it's call quality, pricing or customer service. They have so many different options and features to choose from and they all work great. And it's so easy to use! Definitely the best povider out there.
Would recommend to a friend.
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M. Aji
Member since: Oct 2009
xxx.xxx.127.211
Points: 1
Re: ITP
Posted on: Oct 13, 2009Service, Support, Price and Ease of Installation
Great VOIP For A Price That Can't Be BeatI was a little apprehensive about switching from my landline to VOIP, but after using ITP I am now thrilled. VOIP with ITP has the same clarity as the landlines do. I was afraid to set it up myself, but they sent me a free adapter and their super customer support walked me through the process. And with their prices I'm saving a lot of money every month. All in all, ITP is an amazing VOIP provider that I will continue to use.
Would recommend to a friend.
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Work guy
Member since: Sep 2009
xxx.xxx.149.162
Points: 1
Re: ITP
Posted on: Sep 30, 2009Excellent call quality, great prices, ease of use.
Nada
Best Service Ever!!ITP is the best voip provider that you will find anywhere. Cool features, great prices and amazing service is what I have come to expect from ITP. It is so easy to set up and use. Don't forget the amazing support they provide. And a free adaptor!!!!
Would recommend to a friend.
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gary_g
Member since: Sep 2009
xxx.xxx.175.169
Points: 1
Re: ITP
Posted on: Sep 29, 2009Quality, price, service and support.
None
Best VOIP Provider Out ThereI have used many different VOIP providers in the last 2 years and none were as amazing as ITP. The call quality is superb, it's really crystal clear. I've yet to experience a dropped call or even static. And besides for having the best prices around, their customer service and support easily beats out all the other providers. No more waiting on hold for an unhelpful representative ever again. And on top of all the other great features, they send a free adaptor. All in all ITP is the right choice to make when it comes to VOIP.
Would recommend to a friend.
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