Jive Communications



Sound Quality
4.673075
Reliability
4.80769
Customer Service
4.73077
Features
4.76923
Price
4.76923
Overall
4.749999

51 reviews | Login/signup to write review

92% recommend this provider to a friend.


Availability: United States
Founded in: 1990

"Jive Communications is a great – and easy – way to enter the world of Voice Over IP. It is easy to set up, simple to use and a great time and money saver. If you have been wondering how you can make your telecommunications more efficient, the people at Jive should be your first call."

by Utah Community

Jive Communications is committed to delivering high, enterprise-quality telephone systems and services to all businesses, big to small.

Jive offers a revolutionary approach to VoIP pricing: a completely flat rate. $30/month gets you 1500 shared minutes alongside unlimited auto attendants, extensions, voicemail, call queues, ring groups, bridge and conference calling. In all, there are over twenty-five features, all standard and all at no additional cost. The only additional costs are incurred for international rates, toll-free numbers, outbound calls over your shared minute limit, and the Universal Service Fee (applied by friendly Uncle Sam). Oh, and if you'd like a new IP phone to handle all the bells and whistles — you'll have to pay for that, too.

Alongside this no-nonsense rate you get Jive’s top-quality customer service. It’s a win-win, so do a little dance.

How many phones do you have?

1 - 2
3 - 5
6 - 10
11 - 20
21 - 50
50+

Are you looking for a quote for :

Home
Home-based Business
Business

What is your buying time frame?

ASAP
Less Than 1 Month
1 - 3 Months
3 - 6 Months
More Than 6 Months

What is your data connection?

DSL
Cable
T1
Fiber
Other
Need New Connection

Fill out the form below:

Smart PBX

$30/month for 1500 minutes a phone, with free long distance. No hidden fees.

Key Features:

  • Unlimited Virtual Extensions
  • Free Long-Distance
  • No Contracts or Hidden Fees

PBX - Smart PBX

1500 minutes per phone. Each phone contributes to the office pool of minutes. No hidden fees. No long distance charges.

Key PBX Features:

  • Unlimited Virtual Extensions
  • Free Long-Distance
  • No Contracts or Hidden Fees

SIP Trunking - Smart PBX

Just $30 a month to add 1500 minutes to a phone pool for the entire office. No hidden fees.

Key SIP Trunking Features:

  • Unlimited Virtual Extensions
  • Free Long-Distance
  • No Contracts or Hidden Fees

Basic Info

  • Monthly Fees: $30.00
  • Cancellation Fees: $0.00
  • Setup Fees: $0.00
  • Long Distance: $0.00/min
  • Shipping: $0.00
  • Other Fees: 2 cents/minute for outbound calls over the shared account minutes limit.

Available Features

  • Call Blocking
  • Conference Calling
  • Fax Capabilities
  • Faxes to Email
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Music on Hold
  • Caller ID with Name
  • Call Waiting Disable *70
  • Call Waiting ID
  • Distinctive Ring
  • Do Not Disturb
  • Muti Lind User
  • Multiple Users
  • Area Code Selection
  • Extra Number (Virtual Numbers)
  • Toll Free Numbers
  • BYOD (Bring Your Own Device, SIP)
  • Call Messaging
  • Enhanced Voice Mail
  • Voice Mails Emailed to You

NOTE: International rates displayed are based on calls made from US.

Users' Reviews

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maae10's picture

maae10
Member since: Feb 2010
xxx.xxx.5.246
Points: 55

Re: Jive Communications

Posted on: Feb 17, 2010
Pros
Good features. Cheapest game in town.
Cons
Really bad reliability, they're down a lot (like right now) and have poor sound quality.

I switched from Aptela to save money....what a mistake that was, now I have to go switch again :( Save yourself the hassle and go with a quality provider. Tried calling customer service and got a busy signal?!? You get what you pay for.

Sound Quality
1
Reliability
1
Features
3
Customer Service
1
Price
1
Overall
1.4

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0 points
Tom in Asheville's picture

Tom in Asheville
Member since: Jul 2009
xxx.xxx.75.54
Points: 41

Terrific service

Posted on: Jul 02, 2009
Pros
Very flexible, excellent response from customer service.
Cons
Would like to have a call log online to see in and outbound calls.

I've used a number of other online voip providers. Jive is the first with a combination of excellent service and customer service. What a relief!

Sound Quality
5
Reliability
5
Features
5
Customer Service
5
Price
5
Overall
5

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0 points
Jason1's picture

Jason1
Member since: Jun 2009
xxx.xxx.80.225
Points: 21

Re: Jive Communications

Posted on: Jun 26, 2009
Pros
Customer service has been great. Knowledgeable and friendly. You can actually understand them...they speak English well versus customer service reps with some other companies that you can't communicate with.
Cons
I would have liked more written information regarding the features available with the phone system

Jason1

Sound Quality
5
Reliability
5
Features
5
Customer Service
5
Price
5
Overall
5

Was this review useful?

-1 points
vanessajohnson's picture

vanessajohnson
Member since: Jun 2009
xxx.xxx.179.62
Points: 21

Re: Jive Communications

Posted on: Jun 25, 2009
Pros
the system is very user friendly & having a monthly savings on my phone bill is GREAT!
Cons

Big fan of Jive

Sound Quality
5
Reliability
5
Features
5
Customer Service
5
Price
5
Overall
5

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0 points
JCC's picture

JCC
Member since: Jun 2009
xxx.xxx.124.139
Points: 1

Re: Jive Communications

Posted on: Jun 24, 2009
Pros
very easy to use and easy to set up the system
Cons
nothing negative to report

very pleased with jive

Sound Quality
5
Reliability
5
Features
5
Customer Service
5
Price
5
Overall
5

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-1 points
Josh Nielsen's picture

Josh Nielsen
Member since: Jun 2009
xxx.xxx.61.195
Points: 1

Re: Jive Communications

Posted on: Jun 23, 2009
Pros
Customer service is unmatched. Quick, accurate responses from all departments. Quality of Service has been great. Zero issues.
Cons
Would like to be able to make changes to call setup and call que routing from a web based interface. They say this is soon to be released. That being said, when I call for help making these changes the service is quick and efficient and the changes get done almost immediately.

Great ServiceGreat service! Everything has worked as described so far! Keep it up!!!

Sound Quality
5
Reliability
5
Features
5
Customer Service
5
Price
5
Overall
5

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0 points
melissapehrson's picture

melissapehrson
Member since: Jun 2009
xxx.xxx.197.239
Points: 1

Re: Jive Communications

Posted on: Jun 19, 2009
Pros
Easy and quick set up. Friendly customer service people.
Cons
There are features I'm not yet using that I could use if I had another orientation

Easy and quick

Sound Quality
5
Reliability
5
Features
4
Customer Service
5
Price
4
Overall
4.6

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-1 points
crockett's picture

crockett
Member since: Jun 2009
xxx.xxx.79.66
Points: 1

Re: Jive Communications

Posted on: Jun 17, 2009
Pros
Cons

Recommend JiveGreat to work with. I am happy with the service I have received and I have already recommended Jive to others. -Sterling Crockett

Sound Quality
5
Reliability
5
Features
5
Customer Service
5
Price
5
Overall
5

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-1 points
commconcepts's picture

commconcepts
Member since: Jun 2009
xxx.xxx.145.92
Points: 1

Re: Jive Communications

Posted on: Jun 15, 2009
Pros
Cons

Exceeded my expectationsHigh marks all around. Solid service.

Sound Quality
5
Reliability
5
Features
5
Customer Service
5
Price
5
Overall
5

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0 points
Travis Gensler's picture

Travis Gensler
Member since: Jun 2009
xxx.xxx.161.115
Points: 0

definitely worth the switch

Posted on: Jun 08, 2009
Pros
More flexible and cost effective than my local phone company
Cons
Still have to use the local phone company for Internet access

I was a little worried at first, but once I tried it and noticed that the sound quality was better than my ATT hard lines along with the money I saved, definitely made it worth the switch

Sound Quality
4
Reliability
5
Features
5
Customer Service
5
Price
5
Overall
4.8

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0 points

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